Welcome to Blockheaps (www.blockheaps.com). These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and SPACE ROCK GAMES LIMITED, concerning your access to and use of our website, games, and any related digital assets, logic packages, or virtual items (collectively, the “Services”).
Please read these Terms carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using our Services and must discontinue use immediately.
1. Corporate Identity & Eligibility
The Services are owned and operated by SPACE ROCK GAMES LIMITED, a registered company incorporated under the laws of New Zealand.
- Company Number: 8132811
- Registered Office Address: 2 Keridale Lane, Kerikeri 0230, New Zealand
- Age Restriction: The Services are intended solely for users who are at least 18 years of age. By creating an account or executing any transaction on our platform, you represent and warrant that you are at least 18 years old and possess the legal capacity to enter into this contract. Accounts or purchases initiated by minors without verified parental consent are strictly prohibited.
2. Digital Purchases, Delivery & Instant Fulfilment
To maintain operational clarity and comply with international payment network (including Stripe) standard operating procedures:
- Instant Fulfilment Mechanism: All digital products, logic packages, or virtual items available on Blockheaps are purely intangible digital content. Delivery is executed automatically and instantly credited to your in-game user account upon successful payment clearance.
- Proof of Delivery: Upon a completed transaction, an electronic receipt and confirmation log will be transmitted to your registered email address. This digital footprint serves as conclusive mutual evidence of final delivery and contractual fulfilment.
- Payment Structure: All transactions represent one-off, non-recurring payments. You will never be subject to automated subscription billing or hidden recurring cycles unless a subscription mechanism is explicitly outlined and formally selected by you prior to execution.
3. Statutory Right of Withdrawal Waiver (Important Notice for EU & UK Customers)
In strict accordance with the European Union Consumer Rights Directive and equivalent consumer protection frameworks in the United Kingdom, the statutory 14-day cooling-off/cancellation period is legally exempt for digital content delivered instantly.
Express Consent and Acknowledgement: By ticking the purchase confirmation, finalising your transaction, and accessing your purchased digital content within the game environment, you grant your express prior consent for the immediate performance of this contract to commence. You formally acknowledge and agree that you forfeit and waive your statutory 14-day right of withdrawal and refund once the digital delivery process has successfully begun.
Except as expressly mandated under the statutory consumer guarantees of New Zealand law, all finalised digital purchases are final, non-refundable, and non-exchangeable.
4. Proprietary Intellectual Property Rights & Prohibited Conduct
All software code, structural designs, graphics, pixel art, music, text, and operational logic packages integrated into the Blockheaps ecosystem are the exclusive proprietary property of SPACE ROCK GAMES LIMITED and are protected under New Zealand and international copyright laws.
- Limited Licence: Your purchase grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, and fully revocable licence to utilize the specific digital assets solely for your personal, non-commercial entertainment inside the official, unmodified Blockheaps game application.
- No Title or Ownership: You explicitly acknowledge that your purchase does not transfer any legal ownership, proprietary interest, or title of the underlying digital assets to you.
- Strictly Prohibited Actions: Any unauthorised interaction with our proprietary materials will trigger immediate service termination and potential civil or criminal litigation. Prohibited conduct includes, but is not limited to:
- Extracting, scraping, copying, reverse engineering, or redistributing any software code, graphics, or assets outside the game environment.
- Utilising any game assets or logic packages for commercial exploitation, resale, rental, or incorporation into separate digital platforms or external software products.
- Engaging in Real Money Trading (RMT)—defined as the buying, selling, or transferring of virtual items or accounts for real-world currency or real-world value outside our official interface.
- Deploying, distributing, or operating any unauthorised third-party modifications, automation scripts, cheats, hacks, or bots designed to alter the core game loop or exploit the digital shop ecosystem.
5. Account Security, Fraud Prevention & Chargeback Abuse
- Credential Security: If you create an account, you are solely responsible for safeguarding the confidentiality of your credentials. You accept liability for all financial transactions occurring under your account.
- Anti-Fraud Protocols: We process payment indicators in coordination with external compliance entities (e.g., Stripe) to detect fraudulent velocity patterns and unauthorized card use. We reserve the absolute right to freeze or cancel any transaction deemed high-risk.
- Dispute Policy: Initiating fraudulent or bad-faith chargeback disputes against legitimate, electronically delivered digital transactions constitutes a breach of these Terms. Such actions will result in the immediate and permanent closure of your user account and the revocation of all associated digital licenses.
6. Privacy & Data Protection
Your data integrity is paramount. We process personal information gathered via account registration and checkout strictly in line with the New Zealand Privacy Act 2020 and the EU General Data Protection Regulation (GDPR). Please review our dedicated Privacy Policy to understand our precise data processing, storage, and erasure protocols.
7. Governing Law and Legal Jurisdiction
These Terms of Service, along with all operational transactional agreements, shall be governed by, construed, and enforced exclusively under the laws of New Zealand.
For our global customers, mandatory local consumer protection statutes are fully observed, subject to the legal waivers concerning digital content distribution specified under Section 3. Any legal actions or contractual disputes shall be submitted exclusively to the jurisdiction of the competent courts of New Zealand.
8. Customer Support & Enquiries
For any transaction issues, account access support, or general service enquiries, please contact our administrative team via our official channels:
- Company Name: SPACE ROCK GAMES LIMITED
- Company Number: 8132811
- Registered Office Address: 2 Keridale Lane, Kerikeri 0230, New Zealand
- Telephone: +64 21352562
- Support Email: stacking@blockheaps.com