These Digital Delivery and Fulfilment Terms (“Delivery Terms”) govern the transaction, delivery, and fulfilment architecture of all virtual assets, logic packages, and digital items purchased on Blockheaps (www.blockheaps.com).
All products distributed via this platform are owned and operated by SPACE ROCK GAMES LIMITED, a registered corporate entity incorporated under the laws of New Zealand (Company Number: 8132811), with its registered office located at 2 Keridale Lane, Kerikeri 0230, New Zealand.
1. Scope of Digital Delivery & Instant Fulfilment
To maintain transparent transactional workflows and align with global payment processing network standards (including Stripe):
- Instant Fulfilment Mechanism: All items, packages, and content available for purchase on Blockheaps are exclusively intangible, digital products. Delivery is automated and executed instantly. Upon successful payment clearance and risk mitigation approval, the corresponding virtual assets are credited directly to your registered in-game account environment.
- Conclusive Proof of Delivery: Immediately upon the execution of a successful transaction, an automated digital receipt and transaction confirmation log will be dispatched to your registered email address. You acknowledge and agree that this electronic transaction log serves as final, mutual, and conclusive evidence of complete contractual performance and successful product delivery.
- One-Time Charges Only: All storefront transactions represent distinct, one-off payments. You will not be subjected to any automatic recurring billing cycles, rolling fees, or unnoted subscriptions unless explicitly outlined, detailed, and formally accepted by you prior to finalizing checkout.
2. Statutory Cancellation Right Waiver (Important Notice for European & UK Customers)
In strict accordance with the European Union Consumer Rights Directive and equivalent consumer contract protection frameworks within the United Kingdom, the standard statutory 14-day cooling-off period/right of withdrawal is legally non-applicable to digital content that is supplied instantly upon customer authorization.
Express Prior Consent & Acknowledgement: By checking the transaction box at checkout, finalizing your purchase sequence, and prompting the immediate deployment of the digital content to your game account, you grant your express prior consent for the immediate performance of this contract to commence. You formally acknowledge and accept that you permanently waive and forfeit your statutory 14-day right of withdrawal, cancellation, or no-reason return once the digital delivery process has successfully begun.
Except as expressly mandated under the statutory consumer guarantees of New Zealand law, all processed digital sales are definitive, final, and non-refundable.
3. Limited Intellectual Property Licence & Prohibited Conduct
All software code, graphics, structural logic packages, pixel art, musical compositions, and digital assets embedded within the Blockheaps ecosystem remain the exclusive, proprietary intellectual property of SPACE ROCK GAMES LIMITED.
- Grant of Licence: Your purchase provides you with a personal, limited, non-exclusive, non-transferable, non-sublicensable, and fully revocable licence to utilize the specific digital assets solely for your individual, non-commercial entertainment inside the official, unmodified Blockheaps game application.
- No Ownership or Title Transfer: You explicitly acknowledge that your financial purchase does not grant or transfer any legal ownership, title, copyright, or proprietary interest in the underlying digital assets.
- Strictly Prohibited Activities: Any unauthorized interaction with our intellectual property will trigger immediate service termination and potential civil litigation under New Zealand and international laws. Prohibited conduct includes:
- Extracting, scraping, copying, decompiling, or redistributing any software code, artwork, or game components outside the official environment.
- Utilising any game assets or logic packages for commercial exploitation, resale, rental, or integration into external platforms or software-as-a-service (SaaS) structures.
- Engaging in Real Money Trading (RMT)—defined as buying, selling, transferring, or auctioning virtual items or game accounts for real-world fiat currency or external real-world value. All in-game assets possess no real-world economic or monetary value.
4. Age and Account Integrity Requirements
The Blockheaps store interfaces and digital checkout are restricted exclusively to individuals who are at least 18 years of age. By executing any transaction on this platform, you legally represent and warrant that you meet this age requirement and possess full legal capacity.
Transactions or account registrations initiated by minors without verified parental or legal guardian consent are strictly prohibited. We reserve the absolute right to deploy verification protocols and suspend or permanently terminate any accounts where non-compliance is reasonably suspected.
5. Privacy, Data Protection & Risk Monitoring
We enforce a strict policy of data minimisation in compliance with the New Zealand Privacy Act 2020 and the EU General Data Protection Regulation (GDPR).
- We only collect and process standard technical and transactional data (such as email addresses, account indicators, transaction dates, and localized IP addresses) strictly necessary to process your payment, fulfill delivery, and perform real-time anti-fraud screenings.
- Data required for financial screening is securely transmitted to our PCI-DSS compliant financial partners (e.g., Stripe) to detect fraudulent velocity patterns. Please review our comprehensive Privacy Policy for detailed protocols.
6. Governing Law and Legal Jurisdiction
These Digital Delivery Terms, along with all associated purchase contracts, shall be governed by, interpreted, and enforced exclusively under the laws of New Zealand.
For global customers, mandatory local consumer protection statutes remain fully observed, subject to the legal waivers regarding immediate digital content distribution specified under Section 2. Any contractual disputes or legal claims shall be submitted exclusively to the jurisdiction of the competent courts of New Zealand.
7. Customer Support Contacts
For any issues regarding transaction clearance, delivery delays, account authentication, or technical support, please contact our administrative channels:
- Company Name: SPACE ROCK GAMES LIMITED
- Company Number: 8132811
- Registered Office Address: 2 Keridale Lane, Kerikeri 0230, New Zealand
- Telephone Channel: +64 21352562
- Official Support Email: stacking@blockheaps.com
Our administration operates during standard New Zealand business hours (NZST/NZDT). We strive to address and resolve all legitimate customer support communications within 24 to 48 hours.